Frequently Asked Questions

What Shipping Methods Are Available?

Mobosquare offers standard and express shipping options for local and interstate deliveries. The availability of these options depends on your location and the product category. We use a fleet of local couriers drivers for the same day deliveries to the Sydney metropolitan area. For more information CLICK HERE.

How Long Will it Take To Get My Package?

Delivery times vary based on your location and the shipping method chosen. Standard shipping typically takes 3–7 business days, while express shipping may take 1–3 business days.

How Do I Track My Order?

Within a week of your order being fulfilled (shipped), you will receive notification of your tracking number. If you do not receive your tracking number within 7 business days, please contact us.

How Do I Place an Order?

Simply browse the products, add your desired items to the cart, proceed to checkout, and follow the payment instructions. You’ll receive a confirmation email once your order is placed.

How Should I to Contact if I Have Any Queries?

For any queries, use our contact form at mobosquare.com.au .

Do I Need an Account to Place an Order?

Having an account is not essential as you can select Checkout as Guest to complete an order without logging in. If you’d like to keep track of your orders and save your details, you might want to considercreating an account for convenience.

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